Returns & Refunds
TheMightyMicrogreen.com - Guarantee, Returns & Refunds Policy
If your seed fails to germinate or you are having issues with other products, please contact us immediately so we may be of assistance to you and attempt to resolve the issue without a return. We have experienced growers on staff that can help you with trouble shooting.
Seed Guarantee
Our germination rates are the best available. We want you to be successful growing our microgreen seed. In order to achieve this, we regularly test our seeds for viability and germination.
Many factors influence the performance of seed such as temperature, light, water, weather, storage and the skill of the grower that are out of the control of The Mighty Microgreen. In other words, a grower can cause high-germination rate, viable seed to fail. Nevertheless, we unconditionally guarantee all our seed for 30 days from the ship date and will accept returns on seeds for any reason for 30 days. If a portion of seed is returned, we will accept returns on a prorated basis. We do not accept returns on seeds after 30 days from the ship date for any reason.
Non-Seed Products Guarantee
We guarantee all other non-seed products for 30 days from the ship date and accept returns on these items for 30 days from the ship date. We do not accept returns on any products we sell after 30 days from the ship date.
Gift Card Guarantee
All sales are final for gift cards.
Return Procedure
We unconditionally guarantee our seeds and non-seed products for 30 days from point of purchase. We do not accept returns of seeds or any other products for any reason after 30 days. Non-seed products must include all parts and original packaging to qualify for returns.
Please follow these steps to initiate a return:
If your seed fails to germinate or you are having issues with other products, please contact us immediately so we may be of assistance to you and attempt to resolve the issue without a return. We have experienced growers on staff that can help you with trouble shooting.
Contact our customer service department within 30 days for authorization for returns. We do not accept any returns unless they are authorized by our customer service team. You can contact customer service by phone during regular business hours, or by email. 208-775-3775 support@themightymicrogreen.com
Customer service will provide you with all the necessary instructions and details for returning products. Returns must be received by us within 2 weeks from the date of the return authorization. Returns received by us after 2 weeks are not subject to refund. As an example, if you contact us on the 29th day to authorize a return, your products are eligible for return, and you will have an additional 2 weeks to make sure we receive the product.
Refunds
We offer two options for refunds. There are no exceptions.
In-Store Credit Refunds – When you return authorized product and opt for in-store credit, we will give you 100% of the value of your returned product and we will pay for return shipping. Credit must be used within 6 months.
Cash Refunds – When you return authorized product and opt for a cash refund, we deduct a 10% restocking fee, and you must arrange and pay for return shipping. Please allow up to 2 weeks from the time we receive your return for your instore credit or cash refund to be processed. In the case of refunds to credit cards it may take several business days before you receive the refund posted back to your credit card account. It is our store policy to refund to the original method of payment.
Return Address
All returns must have an RA Number provided by customer service printed clearly on the outside of the box.
All returns must be shipped to:
Attn: Returns Department
The Mighty Microgreen
1054 Inman Rd
Inkom, Idaho 83245
USA
Please Note: All returns MUST BE AUTHORIZED and must follow the directions you receive from customer service with your authorization. Please do not ship returns to our warehouse without first obtaining a return authorization and instruction from customer service. Returns sent without prior authorization are not eligible for refunds.
Other Terms and Conditions
Prices, terms, and conditions may change WITHOUT NOTICE
EXCLUSION OF WARRANTY AND LIMITATION OF DAMAGES AND REMEDY
PLEASE NOTE: The Mighty Microgreen warrants that the seed we sell conforms to the label description as required by State and Federal seed laws. Neither TheMightyMicrogreen.com nor the seller hereof (if other than Trueleafmarket.com) MAKES ANY OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE CONTENTS HEREOF, WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER.
All Claims, including claims for alleged defective seed must be made within thirty (30) days after Buyer learns of the facts upon which such claim is based. All claims not made in writing and received by Trueleafmarket.com within the time period specified above shall be deemed waived.
THE LIABILITY OF THEMIGHTYMICROGREEN.COM AND THE SELLER HEREOF FOR ANY AND ALL LOSSES AND DAMAGES TO BUYER RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, OR ALLEGED DEFECTIVE SEEDS, IRRESPECTIVE OF WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PARTICULAR SEEDS OR PRODUCT WITH RESPECT TO WHICH LOSSES OR DAMAGES ARE CLAIMED. IN NO EVENT SHALL THEMIGHTYMICROGREEN.COM OR THE SELLER BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS.
IT IS EXPRESSLY AGREED THAT THE REMEDY PROVIDED ABOVE SHALL BE TO THE EXCLUSION OF ALL OTHERS.
Should fulfillment of any order or contract be prevented or delayed by an act of God, war, blockade, revolution, government action to restrict energy or any other essential to the growing and harvesting of the crops, prohibition of exports or imports, riots, strikes, lockouts, fires and/or detention at sea or any other contingency beyond our control, we shall not be held responsible for any loss and/or damages thereby.
IF YOU DO NOT WISH TO ACCEPT THESE PRODUCTS UNDER THESE TERMS, PLEASE RETURN IMMEDIATELY FOR A FULL REFUND.
Varietal information in THEMIGHTYMICROGREEN.COM publications is based on trial information and/or photographs. It may not be representative of results in other locations. It is intended as a guide only. Actual results in your area may vary.
